OBJECTIVE:

EXPERIENCE:

2/2015 - Present

Industry: Telecommunications Services

Operations Manager

Responsible and accountable for: Coordinated management and development of 6 technicians as well as management of warehouse stock levels; Reviewing of work orders; Timely initiation and completion of new project builds; Auditing, reviewing and evaluating

10/2007 - 2/2015

Industry: Telecommunications Services

Manager – Outside Plant Engineering & Construction Projects

Responsible and accountable for: Coordinated management and development of 9 team members focusing on multiple enterprise and wholesale fiber optic deployment projects across a geographically dispersed organization; Pre-sales cost estimation of fiber optic service delivery projects; Post-sales pole and conduit licensing, print design, material ordering, rights of way, permitting, scheduling, splicing and final posting of all fiber deployment projects; Pole and conduit licensing which includes managing attachment agreement requirements with several individual utility companies while developing and maintaining carrier relationships with key stakeholders, negotiating pole attachment spacing, pole replacements and conduit licensing in an effort to keep costs in line while adhering to NESC guidelines and safety requirements; Negotiating costs, securing proposals and ordering dark fiber services from other carriers when required; Developing a base of local contractors, negotiating competitive rates, developing and maintaining relationships, ensuring best practices are used and, upon inspection of completed placements, performing invoice review and approval; Production of detailed forecasting models, project schedules and cost analysis reports; Coaching, mentoring and leading personnel within a technical team environment.

9/2001 - 10/2007

Industry: Telecommunications Services

Outside Plant Engineer/Scheduling Engineer

Responsibilities included: Design and preparation of detailed work plans for new telecommunications orders requiring copper cable and associated equipment for aerial, underground and buried distribution from the vertical frame to the customer serving terminal/interface in the growing Saratoga Springs, NY and Ballston Spa, NY wire centers; Main Underground Rural Development (URD) contact for the Saratoga area handling all utility visits, customer interfacing, plant design and construction charges in busy, growing turf; Coordinated and conducted internal/external liaison activities with other area utilities, internal and external customers; Preparation and delivery of the Northeast 518 region construction schedules for 5 distinct NY regions. Included chairing the weekly fiber (FIOS) and monthly copper scheduling meetings where engineering and construction worked together to prepare and maintain the area schedules; Performed daily assessments tracking the progress of projects in engineering and construction as well as manpower utilization using solely developed performance indicators; Coordinated and conducted liaison activities between engineering and construction to ensure that customer commitments and corporate goals were met or exceeded; Prepared specialized, timely engineering/construction/budget reports. Included extracting and analyzing budget information, as it pertained to schedule compliance, on a monthly basis; Interfaced with both internal and external customers in a daily effort to communicate construction goals, needs and obstacles as they related to the construction schedule; Chaired the weekly Underground Rural Development (URD) capital region utility meetings while managing the project for engineering; Engineered damage case work and undertook special projects as necessary

8/2000 - 9/2001

Network Engineer

Responsibilities included: Oversight of outside and inside plant design, planning, ordering and implementation of T1 backhaul to 150 wireless sites in 3 US states; Performed planning and integration of components for 2 Lucent Wireless 5ESS environment Mobile Switching Centers, backhaul and interconnection; Worked to ensure continued optimization of network switching/signaling processes and architectures; Monitored network resources to ensure the transport platform maintained the ability to effectively handle the evolving demands of a wireless network; Trained and supervised contract network engineering personnel to continually ensure high performance standards.

4/1996 - 8/2000

Outside Plant Engineer

Responsibilities included: Design and preparation of detailed work plans for toll, trunk, feeder, structures, copper/fiber cable and associated equipment for aerial, underground, buried, submarine, pair gain, DLC systems, DSL and distribution outside plant jobs from the central office to the customer serving terminal/interface; Applied new technological systems and multiple vendor products based on network/market needs; Prepared and submitted outside plant routine, make ready and project estimates for approval; Coordinated and conducted internal/external liaison activities with other public utilities, customers and internal departments; Prepared bid specifications for outside contractors; Monitored construction activity for progress/contractual compliance; Assisted with training of new engineers and clerical force.

9/1993 - 3/1996

Marketing Product Analyst

Responsibilities included: Research and development of both AM and FM analog fiber optic product lines; included direct involvement with all aspects of product lifecycle; Represented the company and presented AM/FM fiber products to potential customers at several conferences and trade shows; Took the initiative and designed/developed numerous AM/FM fiber optic product training packages and delivered the training to the outside sales force on a daily basis; Co-developed the 1993-1998 FM analog fiber teleconferencing/distance learning marketing business plan; Developed policies and procedures in preparation for successful ISO 9001 certification.

5/1991 - 9/1992

Management Trainee

Selected for the Management Career and Development Plan (MCDP) Responsibilities included: Supervision, training and coordination of daily activities for 11 union drafters and clerks; Designed and developed Central New York field inspector criteria and handbook; Performed 1992 outside vendor cost analysis resulting in $525,000 of cost savings; Developed and delivered UNIX-based LEAD (Loop Engineering Assignment Database) user manuals and performed training for the entire Central New York engineering force; Delivered presentations on the company code of business conduct, ethics and safety.

EDUCATION:

9/1989 - 5/1991

Bachelor's Degree

BS in Telecommunications

LANGUAGES:

Languages

Proficiency Level

HONORS & AWARDS:

SUNY Tech F.A.M.E leadership award, 1990

Rookie of the Year, Non-disclosed, 2007

Team Player of the Year, Non-disclosed, 2008

Employee of the Year, Non-disclosed, 2011

INTERESTS & HOBBIES:

Voice Acting, clients include PNC Bank